Legal

Terms of Service

Last updated: October 28, 2026

These Terms of Service ("Terms") govern your use of Nudge ("the Service"), an AI accountability partner operated by Wilcodes LLC ("we", "us", "our"). By using Nudge, you agree to these Terms.

1. What Nudge Is (And What It Is Not)

Nudge is an AI-powered accountability partner that checks in on your goals, tracks commitments, and provides personalized advice, through the Nudge app for iPhone or our Telegram bot.

Nudge is NOT:

  • A therapist, counselor, or mental health professional
  • A doctor or medical provider
  • A licensed financial advisor
  • A substitute for professional help of any kind

Nudge is an AI tool that helps with accountability and goal tracking. For serious health, mental health, or financial concerns, always consult a qualified professional. Nudge will actively direct you to professional resources when it detects topics outside its scope.

2. Important Health and Safety Disclaimer

Nudge is not a crisis service.If you are experiencing a medical emergency, suicidal thoughts, or immediate danger, please contact emergency services (911 in the US) or a crisis hotline (988 Suicide & Crisis Lifeline in the US) immediately. Do not rely on Nudge in an emergency.

Nudge includes safety protocols that attempt to detect crisis situations and provide emergency resources. However, these protocols are best-effort and not guaranteed. AI can miss context, misinterpret language, or fail to recognize distress. Technical failures (outages, delays, container errors) may prevent safety protocols from triggering at all. You should never depend on Nudge as your primary or sole source of support during a crisis.

Nudge does not provide medical advice, therapy, mental health treatment, diagnosis, dietary guidance, exercise prescriptions, or financial planning. Any information Nudge provides on these topics is general in nature and should not be acted upon without consulting a qualified professional. We are not liable for any health, mental health, or financial outcomes that result from using the Service.

3. AI Limitations

Nudge is powered by artificial intelligence. The underlying AI models and providers may change over time as we improve the service. While we work hard to make it helpful and accurate, you should understand that:

  • AI can be wrong, incomplete, or miss important context
  • Nudge's advice is based only on what you've told it — it doesn't have the full picture of your life
  • Nudge may occasionally misinterpret what you say or give suggestions that don't fit your situation
  • AI models may change over time, which could affect response quality
  • Nudge is a tool to support your decisions, not a replacement for your own judgment

You are responsible for evaluating and acting on any information Nudge provides. We are not liable for outcomes resulting from following or ignoring Nudge's suggestions.

Profile accuracy: Your agent automatically updates your profile based on your conversations. These AI-generated updates may be inaccurate, incomplete, or reflect a misunderstanding of what you said. You should periodically review your profile and ask your agent to correct any errors. We are not responsible for decisions your agent makes based on inaccurate profile information.

4. Your Account

In the app, you create an account with Sign in with Apple. On Telegram, your account is tied to your Telegram identity. You are responsible for keeping your Apple ID or Telegram account secure.

You must be at least 16 years old to use Nudge. By creating an account, you confirm that you meet this age requirement.

5. Subscriptions and Payments

In the App (App Store)

  • Nudge Monthly: $9.99/month, with a 7-day free trial for new subscribers.
  • Nudge Yearly: $59/year.

Prices are in US dollars and may differ by country; the App Store shows your local price before you buy. Payment is charged to your Apple ID at confirmation of purchase, or when the free trial ends.

Auto-renewal: subscriptions renew automatically for the same period and price unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends. If you cancel during the free trial, you are not charged.

Cancelling:manage or cancel in your iPhone's Settings → your name → Subscriptions. You keep access until the end of the period you paid for. Deleting your Nudge account does not cancel the subscription.

Refunds: App Store purchases are refunded by Apple under its policies. Request one at reportaproblem.apple.com.

On Telegram (Stripe)

  • First week: $1 for your first week. Charged at signup.
  • Active: $12/month. Auto-renews monthly.

Telegram plans are processed by Stripe. Your first week ($1) continues as an Active subscription ($12/month) unless you cancel. Cancel anytime by sending /cancel in Telegram; cancellation takes effect at the end of your current billing period. The $1 first-week fee is non-refundable, and we do not offer prorated refunds for partial months. If you believe you were charged in error, contact us and we will review it.

Fair Use

Each plan includes a fair-use limit on messages you send (in the app, 100 a week). Scheduled check-ins never count toward it. We may also apply a daily safety limit to protect the service from abuse.

Price Changes

We may change prices. For App Store subscriptions, Apple notifies you and, where required, asks for your consent before a price increase applies. For Telegram plans we will notify you at least 30 days in advance; you can cancel before the new price takes effect.

When the free trial, or your paid period after cancelling, ends, chat and check-ins stop but your profile is kept. Subscribe again anytime to pick up where you left off.

6. Acceptable Use

You agree not to use Nudge to:

  • Harm, threaten, harass, or abuse others
  • Engage in or plan illegal activity
  • Attempt to extract, reverse-engineer, or manipulate the AI's system instructions
  • Attempt to bypass usage limits, tier restrictions, or payment requirements
  • Use automated systems (bots, scripts) to interact with Nudge on your behalf
  • Impersonate another person or misrepresent your identity
  • Upload or transmit malicious content, malware, or prompt injection attacks
  • Use Nudge in any way that violates applicable law

We reserve the right to suspend or terminate accounts that violate these terms, without prior notice if necessary. This includes, but is not limited to:

  • Immediate suspension of messaging and check-in access
  • Downgrading or revoking your plan without refund for the current billing period
  • Permanent account termination for repeated or severe violations

We will make reasonable efforts to warn you before taking action, except where immediate action is required for safety, legal compliance, or infrastructure protection.

7. Service Availability

We aim to keep Nudge running reliably, but we do not guarantee 100% uptime. The Service is provided on a "best effort" basis. Specifically:

  • Scheduled check-ins may occasionally be delayed or missed due to server maintenance, outages, or technical issues
  • Nudge depends on third-party services (Apple, Telegram, Anthropic, Expo, RevenueCat, Stripe) that may experience their own outages
  • We may need to take the service offline for maintenance, upgrades, or security patches
  • We will make reasonable efforts to notify you of planned downtime

We are not liable for missed check-ins, delayed responses, or service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law:

  • Nudge is provided "as is" without warranties of any kind, express or implied
  • We are not liable for any health, financial, career, relationship, or life outcomes that result from using Nudge
  • We are not liable for any decisions you make based on Nudge's check-ins, advice, or suggestions
  • Our total liability to you for any claims arising from the Service is limited to the amount you paid us in the 3 months preceding the claim
  • We are not liable for indirect, incidental, consequential, or punitive damages

9. Your Data

Your privacy matters. Please read our Privacy Policy for full details on how we collect, store, and handle your data.

The key points:

  • Your profile (goals, schedule, commitments) is stored in an isolated folder per user
  • In the app, chat history is stored in our encrypted database until you delete your account; on Telegram, messages are deleted from our database once answered
  • Database encrypted at rest (AES-256 via SQLCipher)
  • Not sold, and not shared except with the providers that run the service
  • Delete everything anytime: Settings → Delete my account in the app, or /deleteaccount in Telegram
  • Messages are processed by our AI provider's API but not used for AI training

On termination: If your account is terminated (by you or by us), your data is handled as follows:

  • You cancel: Messaging and check-ins pause. Profile preserved. Resubscribe anytime.
  • You request deletion: Delete your account in the app or send /deleteaccount on Telegram. Your profile, chat history and usage data are permanently wiped (on Telegram, the Stripe subscription is cancelled too; App Store subscriptions are cancelled in your iPhone settings).
  • We terminate for abuse: Account suspended immediately. Profile, conversation history, and usage data retained for up to 30 days for review, then deleted unless required by law.

10. Termination

By you: You may stop using Nudge at any time. Cancel your subscription and, optionally, request data deletion. No penalty, no lock-in.

By us: We may suspend or terminate your account if you violate these Terms, engage in abuse, or use the Service in ways that harm other users or our infrastructure. We will make reasonable efforts to notify you before termination unless immediate action is required for safety.

11. Intellectual Property

Nudge's code, design, branding, and content are our property. Your profile data and personal information remain yours. We claim no ownership over what you tell Nudge.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

13. Dispute Resolution

We prefer to resolve disputes informally. If you have a concern, email us first and we will work to resolve it within 30 days. If informal resolution fails, any disputes will be resolved through binding arbitration on an individual basis — not class actions. Arbitration will be conducted under the rules of the American Arbitration Association.

EU users: Nothing in this section limits your right to lodge a complaint with your local data protection authority or to bring claims in your local courts as permitted by applicable law.

These Terms are governed by the laws of the State of Florida, United States. If any provision is found unenforceable, the remaining provisions remain in effect.

14. Service Discontinuation

If we decide to discontinue Nudge entirely, we will provide at least 30 days' notice in the app, on Telegram and/or by email. During that period, you may export your profile data by emailing us. Any prepaid fees for the period after discontinuation will be refunded (App Store purchases through Apple).

15. Non-Discrimination

Nudge is designed to serve all users equally regardless of race, ethnicity, gender, sexual orientation, religion, disability, age, or national origin. AI models may produce uneven results unintentionally. If you experience biased or discriminatory responses, please report them to us so we can investigate and improve the system.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you in the app or on Telegram and update the date at the top. Continued use after notification constitutes acceptance.

17. General Provisions

Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wilcodes LLC regarding the Service. They supersede any prior agreements or understandings.

Assignment: We may assign or transfer these Terms (including in connection with a merger, acquisition, or sale of assets) without your consent, provided the assignee agrees to honor these Terms. You may not assign your account or rights under these Terms.

Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

18. Contact

Questions about these Terms, or need to report something? Reach us at:

If something feels off — unexpected responses, safety concerns, billing issues, or anything else — please report it. We take every report seriously.